Your first session
Your first session is free and includes a free diagnostic report.
Prices
Lesson prices are shown on our enquiry page.
Paying
Lessons are paid for weekly, in advance.
Moving or cancelling a lesson
Give us 24 hours' notice and you can move or cancel a lesson for free. With less notice we may charge for it, though we'll always try to rearrange.
Stopping
There is no contract. You can stop lessons at any time.
Safeguarding
Read our safeguarding page for our arrangements and how to raise a concern.
Our first-lesson guarantee
If your first paid lesson isn't right, you don't pay, or we switch tutor at no cost. Tell us within 48 hours of the lesson. This guarantee applies once per learner.
Contact
Email hello@toucanlearn.co.uk, call 07309 639095 or WhatsApp +44 7307 045816.